Standard Plan

1,000.00

Description

Installation and update of packages
Backup and Restore of database on request
Installation of Apache/Nginx/MySQL/PHP/MongoDB on request
Service Monitoring and email alerts
Support via email
Only L1 and L2 support
Response time 30 mins
Resolution time max 6 hours (Most of the things are done within 2 Hrs)
L3 support for complex problems and setup on request, extra charges Rs. 1500/hour+GST, will be estimated as per the problem and actual hour spent

 

Additional information

Price

Price per server Rs. 1000

Number of tickets

Upto 5

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